Frequently Asked Questions
Everything you need to know about our curated collections and services.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How can I track the status of my delivery?
Once your order has shipped, you will receive a confirmation email containing a unique tracking number and a link to the carrier's website to monitor your package's progress.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit before placing an order.
Are your materials sustainably sourced?
Architects Store is committed to ethical fashion. We partner with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure our high-quality garments have a lower environmental impact.